Where to start?
- Download the app, make an account and enter your PayPal details. Purchases are done through PayPal therefore if you don’t have an account I would recommend making one. A huge top tip when buying on the app is to never pay using Paypal Friends and Family money transfer. If anything goes wrong you’re not protected therefore insist on using Depop’s instant payment or Paypal payment of goods or services. With the latter you’re still protected and your money will be held by Paypal for 21 days to ensure there’s no issues.
- There’s a search bar that allows you to search for any users or sellers (perhaps even yours truly? My username is @eleanorpritchard) or alternatively you can directly search for the product you want to buy; typing in key words such as ‘green champion jumper’ – everything that will will be pieces in your country and are instant pay (this can be changed in the settings). So if you wanted a specific item on depop it’s super easy to search.
- Most of the time, sellers will have detailed the size, fit, condition and price of the garment or product they’re selling but that shouldn’t stop you from questioning more about the product. A few days ago I bought a lovely orange t-shirt but the seller didn’t show pictures of the length, I asked and she mentioned the fit etc. (I ended up not paying for the shipping as well so it pays to enquire further). I’m not saying you need to do this every time but most of the clothes sold on the app are non refundable or returnable so it pays to know what you’re going to receive.
- Remember that it has been worn. Despite some products being ‘brand new’ most of the clothes sold on the app have been worn before so take that into consideration when buying. Most sellers have pictures of them wearing the products so that gives you an idea of how the garment might fit on you but if they don’t be aware before buying about fit (sometimes the description doesn’t fit the image). I think it can be hit or miss with buying on depop however the experiences I’ve had so far have always been positive. If the buyer has been rated by other people I would totally recommend reading the reviews – most are fair and honest so it’s a really good insight into the person you’re buying from.
After a discussion on a recent #ethicalhour chat, the issue of how clean and used the clothes are was bought up. How do you know where they come from? What are the hygiene levels of this garment? Personally, I think Depop is one of the better alternatives for buying second hand. Alongside online vintage stores such as Beyond Retro and We Are Cow, you can see who is selling the clothes and it is incredibly visual. I would discuss the downsides to Depop however it is an incredibly personal experience, some buyers might not be quick to send their products or you may be overcharged for an item (so haggling may work in your favour)!